Overview
Last updated: June 01, 2022
Thank you for shopping at BiFit Products.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to BiFit Products.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to BiFit Products, accessible from bifitproducts.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 1 days without giving any reason for doing so.
The deadline for cancelling an Order is 1 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By phone number: +9199948 97188
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Client/Customer must also present the full invoice of the purchase to be eligible for a return.
Several types of goods are exempt from being returned. Products like hand grip, tightening presses, battle rope are all excluded from being return
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- If the Products are not in the condition from the condition the product was delivered, partial refund might be initiated
- This return policy is only applicable for 10 days from the delivery and installation of the products at your location.
Refunds
Once your return is received and inspected, we will send you an email or call you on your mobile number registered with us to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us here.
Shipping returns
To return your product, you should mail your product to our location, which can be found here
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.